So if you are still struggling, make sure the Mac user has their Outlook version up to date. ![]() If you want to keep both computers synced, you need to use an exchange mailbox or imap and keep mail on the server, so folder changes sync back to the server and down to the other computer. Click Help, and a context menu will open. Mac doesn't support pst files - it can import them to olm files but not export or update pst files. Look for the Help option on the Outlook App Menu on the Mac top menu bar, just beside the Apple Menu logo. This is because at the time, shared mailboxes were not supported: Organize mail into folders From: Outlook Essential Training (Microsoft 365) Video 1h 7m Managing Your Calendar for Peak Productivity By: Dave Crenshaw Course 62,381 viewers Released Jul 23. 1 day ago &0183 &32 Open the Outlook for Mac app from Dock or Launchpad. The Mac user was using the version of Outlook bundled with Microsoft Office 365. I figured this out because in March 2021 I created a shared mailbox in an Exchange Online (office 365) admin center (no on-premise) and while Outlook users using Windows were able to get the shared mailbox to show up, one Mac user was not able to get the mailbox to show up. Prior to September 2021, this was not possible. Choose + to add a shared or delegated mailboxĬheck this article for details Open a shared Mail, Calendar or People folder in Outlook for Mac ().In the Tools menu, choose Accounts, and select the account that has access to the mailbox.To add the shared Outlook mailbox on Mac: As of Sept 2021, you are now able to add shared mailboxes to Outlook for Mac, it just takes some extra steps: Outlook 2019 & 365 Tutorial Creating a Personal Folder Microsoft Training - YouTube 0:00 / 3:50 Outlook Training Tutorial: A Complete Outlook 2019 and Outlook for Microsoft 365 Training.
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